Will my phone number be used for advertising?

No. Your phone number is only used for account verification, payment transactions, and security-related communications. Promotional SMS messages are not sent without your consent, and your number is never shared with third parties.

Will all my data be deleted if I close my account?

Certain information must be retained for a set period due to legal requirements — for example, transaction records are kept for 7 years. However, marketing data and browsing history are deleted as soon as an account is closed. Contact support for more details.

Does 1xpet online share my betting information with others?

No. Your betting history is completely confidential. Specific information may only be shared in response to a valid order from law enforcement or a directive from a licensing authority — and only through strict legal processes.

How can I get a copy of my data?

Send an email to support@1xpetonline.net with the subject line "Data Access Request". After verifying your identity, we will send you a full copy of your data in a machine-readable format within 30 days.

Can I still use the site if I disable cookies?

Essential cookies cannot be disabled — they are required to maintain your login session. However, turning off analytics and performance cookies will not affect your access to core services.

1xpet online | Privacy Policy and How We Protect Your Data

1 Introduction & Applicability

1xpet online (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the 1xpet online website or mobile app, why we collect it, and how it is used and protected.

This privacy policy applies to all 1xpet online services — Sports Betting, lottery, casino games, the mobile app, and any other way you interact with us. By using our services, you consent to the processing of information as described in this policy.

Our commitment: We never sell your information to third parties. Your data is used solely to improve our services and meet legal obligations.

2 What Information We Collect

1xpet online collects various types of information, broadly divided into two categories — what you provide directly and what is collected automatically.

Data Type	What's Included	Why It's Required
Identity Information	Name, date of birth, national ID number	Age Verification & KYC
Contact Information	Mobile number, email address	Account Management
Financial Information	Mobile banking number, transaction history	Payment Processing
Device Information	IP address, device model, operating system	Security & Fraud Prevention
Usage Data	Betting history, login times, and preferred sports	Service Improvement
Location Data	Country and approximate location (IP-based)	Compliance with Geographic Restrictions

We only collect information that is genuinely necessary to provide our services. We never ask for data we don't need.

3 How Information Is Collected

1xpet online collects information in the following ways:

Registration Form: Information you provide when creating your account
Transaction Records: Automatically from deposit, withdrawal, and betting activity
Cookies & Tracking: Technical information collected during your use of the website or app
Contact Channels: When you contact support via live chat, email, or phone
KYC Verification: Documents Uploaded for Identity Verification
Third-Party Sources: Transaction confirmation details from payment gateways

We never store your full payment card number or PIN. Payment details are processed directly through a secure gateway.

4 How We Use Your Information

1xpet online uses your information for the following purposes:

Account Management: To enable login, password recovery, and account security
Betting & Payment Services: To process bets, pay out winnings, and complete transactions
KYC & Legal Compliance: To verify age, prevent money laundering (AML), and meet licensing requirements
Fraud Prevention: To detect and prevent suspicious activity
Service Improvement: To analyze usage patterns and improve the platform
Contact: To send important notifications, security alerts, and offers
Responsible Gaming: To monitor gaming behaviour and provide assistance where needed

Marketing Communications: We send you promotional messages only with your consent. You can turn off marketing notifications at any time from your settings.

5 Sharing Information with Third Parties

1xpet online never sells your personal data or shares it with advertisers. However, in limited circumstances, information may be shared with specific third parties:

Payment Providers (Mobile Pay, Nagad, Rocket): Only the minimum information required to process a transaction
Identity Verification Services: Licensed provider for KYC processing
Law Enforcement Agencies: When required by a valid court order or government directive
Gaming Regulatory Authority: Regular Reporting to Licensing Authorities
IT Infrastructure Provider: Cloud server and security services, under strict contractual agreements

In all such cases, third parties receive only the minimum information needed for the specific task and are contractually bound to uphold 1xpet online's privacy standards.

6 Data Security Measures

1xpet online uses industry-leading technical and administrative measures to keep your data secure:

SSL/TLS Encryption 256-bit

Access Control Maximum

Data Masking Active

Security Monitoring 24/7

All data stored with AES-256 encryption
Regular security audits and penetration testing
Two-Factor Authentication (2FA) support
Automatic alerts for suspicious login activity
Strict data access policy for staff

No method of transmission over the internet is 100% secure. That's why we also encourage you to use a strong password and keep 2FA enabled.

7 Cookies Policy

1xpet online uses cookies — small text files stored in your browser. We use the following types of cookies:

Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
Functional Cookies: To remember your language preference and settings.
Analytics Cookies: To understand which pages are used most (anonymized data).
Performance Cookies: To improve platform speed and stability.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

8 Your Data Rights

As a 1xpet online user, you have the following rights regarding your personal data:

Right of Access: You may request access to see what personal data we hold about you.
Right to Rectification: You may request corrections to any inaccurate information.
Right to Erasure: You may request the deletion of your data under certain circumstances.
Right to Restriction: You can request that the processing of certain data be restricted.
Right to Data Portability: You can receive a copy of your data in a machine-readable format.
Right to Object: You can opt out of marketing communications.
Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise these rights support@1xpetonline.netEmail us at. We will respond within 30 days.

9 Data Retention Period

1xpet online retains different types of data for different periods of time:

Account Information: For the duration of account activity and a minimum of 5 years after closure (for legal compliance)
Transaction Records: 7 years (in accordance with financial regulatory guidelines)
KYC Documents: 5 years after account closure
Log Files: 90 days
Marketing Preferences: Until you request a change or deletion

Due to legal obligations, certain data may not be deletable before a specified period. In such cases, we will inform you in detail.

10 Protection of Minors

1xpet online strictly prohibits providing services to anyone under the age of 18. We never knowingly collect information from minors.

If a parent or guardian discovers that their child under the age of 18 has registered on our platform, please immediately support@1xpetonline.netto reach us. We will close that account and permanently delete all associated data.

A note for parents: Install parental control software on your child's device to prevent access to betting websites.

11 Privacy Contact

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

Email: support@1xpetonline.net (please use "Privacy Request" as the subject line for privacy-related inquiries)
Live Chat: 24/7 support via website or app
Help Center: Help Center Page Submit a ticket from

We are obligated to respond to all privacy-related requests within 30 days. Urgent security issues are addressed within 24 hours.

The latest version of this Privacy Policy will always be available on this page. You will be notified of any significant changes via email or in-app notification.

1xpet online Privacy Policy — Your Data Is Safe With Us

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